Billing Terms & Conditions

AVAILABLE PAYMENT OPTIONS

TINBERK accepts a variety of secure payment methods to make shopping convenient. You can pay using Apple Pay, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, and Visa (credit and debit cards).


HOW CHECKOUT WORKS

All payments are processed immediately through secure, encrypted payment gateways.

The checkout process includes:

  • Adding items to your cart

  • Reviewing your order

  • Entering your shipping details

  • Selecting your preferred payment method

  • Authorizing the payment

Once your payment is successfully processed, you will receive:

  • An on-screen confirmation

  • A confirmation email with full order details


PAYMENT SECURITY

Your financial information is protected using industry-standard security protocols.

We use:

  • SSL encryption to secure all data transmissions

  • PCI DSS compliant payment processing

  • Tokenization of card information (card details are never stored on our servers)

  • 3D Secure authentication when applicable

  • Automated fraud detection systems


CURRENCY

All prices displayed on our website are in United States Dollars (USD).

If your payment card is issued outside the United States, your bank or card provider will convert the amount according to the exchange rate applicable at the time of the transaction.


ORDER CONFIRMATION

After successful payment processing, you will receive:

  • Immediate on-screen confirmation

  • A confirmation email containing your order details and unique reference number

If you do not receive a confirmation email, please contact us.


PAYMENT PROBLEMS

If your payment is declined, possible reasons may include:

  • Insufficient funds

  • Expired or blocked card

  • Restrictions set by your card issuer

  • Incorrect billing information

  • Temporary technical issues

Please verify your details and try again. If the issue persists, contact your bank or try a different payment method.

You may also contact our support team for assistance.


FEES AND CHARGES

TINBERK does not charge additional payment processing fees.

However, your bank or payment provider may apply:

  • International transaction fees

  • Currency conversion fees

Third-party payment platforms (such as PayPal) may apply their own terms and fees.


PAYMENT SUPPORT

For any payment-related questions or issues, please contact us:

TINBERK
Address: 1124 Duncanwood Dr, Nashville, TN 37204, United States
Phone: (+1) 9177307961
Email: support@tinberk.com

Customer Service Hours:
Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT-6)

We aim to respond to all inquiries within 24 hours.